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FieldService Manager

Blackburn, Lancashire

Job id:
LJA-66124073
Published:
01-10-2018
Expires:
15-10-2018
Job type:
Full-time
Salary level:£40,000 - £45,000  per year
Job sector:
Manufacturing, Industry, Warehouse
Job id:
LJA-66124073
Published:
01-10-2018
Job type:
Full-time
Expires:
15-10-2018
Salary level:£40,000 - £45,000  per year

Field Service Manager
Lancashire – Blackburn, Burnley, Preston, Bolton, Wigan, Rochdale
Food, Beverage, Pharmaceutical, and Production Industry

●Do you have previous experience of being a Field Service Manager in the food production industry?
●Have you been responsible for implementing new strategic processes?
●Fantastic opportunity with an instantly recognisable market leader
●Genuine career progression and fantastic earning potential

The Role of a Field Service Manager:
As a field service manager, you will be based in Lancashire. You will be helping develop and implement improved service systems and processes, answering calls from field service engineers for technical support, schedule engineer training and organising diaries. You will be responsible for performance monitoring and management of services against the agreed metrics and KPIs. Achieve a high-level client satisfaction by collecting performance data and investigate complaints. You will implement service improvement actions and programmes for the field service engineers. You have oversight for 16 service engineers and 4 in-house engineers.

The Candidate for the Field Service Manager Position:
●You MUST have field service management experience in the food, beverage, or pharmaceutical industry
●Qualified to HNC or higher in an engineering discipline
●Experienced in implementing internal structures and processes
●You must have a proven track record
●Strong communicational and problem-solving skills
●You MUST have a full driving licence
●You need to have right to work in the UK

The Company:
My client is a market leader in providing software and custom weighing equipment to a variety of industries throughout the UK including food, beverage, pharmaceutical, cash-handling, and FMCG. Due to continued growth, a rare opportunity has arisen to become a service manager. In return for your experience, they can offer a rewarding and challenging career.

The Package for an Engineering Service Manager:
●A basic salary of up to £45,000 depending on experience
●Car or car allowance
●Mobile, pension, healthcare
●26 days holiday plus stats}

Location:
The role of Service Manager is site based from Lancashire. Candidates from Blackburn, Burnley, Preston, Bolton, Wigan, Rochdale, and surrounding areas will be considered.
Reference: 144552

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