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Customer Marketing Account Manager

Manchester, Greater Manchester

Job id:
LJA-65036007
Published:
31-08-2018
Expires:
21-09-2018
Job type:
Full-time
Job sector:
Marketing
Job id:
LJA-65036007
Published:
31-08-2018
Job type:
Full-time
Expires:
21-09-2018

Customer Success Manager - Manchester - AMAZING unique role!
EVen better, fast growing tech business!
Aftersales Marketing Account Manager
Negotiable salary + Benefist - career !
Amazing global clients and local UK businesses on board since inception in 2012!
Fantastic Opportunity with some superb people!
Negotiable salary - plus bonus and amazing opportunity !
Customer Success Manager – Manchester
Customer Success is a philosophy, not just a department. As the Account Manager, you will work with large, global brands supporting them through their on-boarding journey and beyond. They have all the fun stuff you expect in a modern tech company, like table tennis, casual dress and free fruit and drinks etc. But it’s the people that make the culture what it is. Passionate about building a great company and ensuring our customers success. This is a live SEPT 2018 Vacancy - Apply today - 2 hit interviews - Start ASAP
Role:
* Managing the on-boarding of customers and their in-life engagement
* Managing the client relationships on an ongoing basis to optimise their business operations by using the platform
* Establishing and maintaining executive level relationships, strategic account planning, internal advocacy, and building many relationships between clients and the client.
* Working closely with the technical team throughout the customer life cycle. Overall you will become a trusted advisor to some of the world’s largest companies advising them on how they engage with their most valuable asset, their customer
Essential Skills
* Confident, friendly and enthusiastic about helping clients be successful
* A natural self-starter, who thrives within an entrepreneurial setting
Ideal Skills
* A creative problem solver with a strong customer service ethos. You will understand how best to create and evolve business partnerships.
* Looking for an opportunity to join a fast-paced business with a growing team, where you can shape a key function for the company.
* Well organised with experience working with multiple stakeholders.
* Educated to degree level
Intelligent Spaces.
The cloud based solution provides customers with the same in-depth understanding of physical spaces that website analytics have delivered for years. Client portal also provides customers with unique and cutting edge marketing tools, allowing them to take meaningful action based on demographic and behavioural data.
Achieving this through social engagement, location analytics, and a broad range of connectable data sources. These work together to provide you with a detailed and multifaceted understanding of your customers. In return, users also get a highly reliable, safe Wi-Fi experience.
With over 50 million users across 125 countries, working with a range of brands and venues, including Pizza Express, Harrods, Harvey Nicholls, JP Morgan Chase, Miami Heat, Ladbrokes, NEC Group, Michael Kors and Vodafone. We employ over 100 full time staff and we currently have offices in the UK, US, Spain, Australia, and Chile. We also have an active reseller base of over 1,200 in 102 countries.
The package:
* Negotiable salary plus Bonus
* Stunning set of benefits and perks
* Just a great company and super rewarding role!
Apply today - Interviews September 2018

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