Office/Administration Jobs in Waterloo

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Property Searches Consultants & Client Support/Administrators

MLR Associates, Waterloo, Merseyside

Job id:
LJA-62529315
Published:
20-06-2018
Expires:
17-07-2018
Job type:
Full-time
Full-time
Salary level:£23,000 - £25,000  per year
Job sector:
Office/Administration
Job id:
LJA-62529315
Published:
20-06-2018
Job type:
Full-time
Full-time
Expires:
17-07-2018
Salary level:£23,000 - £25,000  per year

Property Searches Consultants are responsible for supporting the ordering and managing online searches and services. The role involves building strong relationships with Local Authorities in the UK with the aim of improving service levels and turnaround times when servicing conveyancing market.

Responsibilities

This role is responsible for operating, supporting and managing searches ordered by clients. The role is focused on liaising with Councils on searches, return dates, payments, rejections through all kinds of channels such as fax, email, post, phone. You will also be responsible for monitoring usage, identifying potential issues within the ordering system and either preventing or resolving these in a timely manner. The role will heavily involve day to day communication with Local Authorities on search related enquiries and supporting clients through pre and post completion searching and services. Additionally, you will be required to maintain advanced knowledge of products and services responsible for property searches.

Competencies

  • High attention to detail
  • Great team player, a passion and desire to make a difference
  • Polite, articulate telephone matter
  • Excellent communication skills
  • Willingness to learn and constantly develop technical skills
  • Flexible attitude around learning new software and implementing changes within the process
  • Experience with Microsoft Office and CRM Software
  • Problem solving, analytical and diagnostic skills.
  • Demonstrated team work skills including the ability to work individually and as part of a team.
  • A desire to be part of an industry leading team that is striving to be the market leaders in the searching market for law firms, across England and Wales.

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