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Customer Relations Executive

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Customer Relations Executive

Job id:
LJA-62599812
Published:
22-06-2018
Expires:
19-07-2018
Job type:
Contract/project
Full-time
Job sector:
Sales
Job id:
LJA-62599812
Published:
22-06-2018
Job type:
Contract/project
Full-time
Expires:
19-07-2018

Customer Relations Executive

Location- Glasgow, St Vincent Street

Duration - 6 months

Rate- £100 - £120 per day (Inside IR35)

About the role:

As the Community Relations Executive you will work as part of a team at client delivering a first class, professional customer service to ensure that where possible customer enquiries and complaints are resolved at the first point of contact.

What you will do:

The role will require you to work closely with the local community and businesses during disruptive works and be responsible for monitoring and managing all related local activities and relationships.

You will develop strong working relationships with operational route colleagues ensuring customer receive a first-class service along with using our Customer Relationship Management system to log, process and follow up enquiries.

Essential

Experience in customer services or complaints management

Experience of customer management systems

Ability to prioritise

Impeccable telephone manner and strong writing skills

Excellent time management skills

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