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Renewal Sales Specialist

Liverpool, Merseyside

Job id:
LJA-72472169
Published:
11-04-2019
Expires:
22-05-2019
Job type:
Full-time
Job sector:
Sales
Job id:
LJA-72472169
Published:
11-04-2019
Job type:
Full-time
Expires:
22-05-2019

Renewal Sales Specialist

Liverpool

Role Description

This role will partners with customer field representatives or channel partner as part of a territory or region where success reliant on each other. Depending on the client engagement, this role will involve up-selling/cross-selling customers to additional services and require a high level of influence over the sales cycle. Renewal Sales Specialists will provide sales forecasting and submit requests for customer quotes, perform customer research, and update account notes in our customer relationship management (CRM) system. Also could own Top Tier segment of business which will require broad cross-functional team collaboration.

Responsibilities

* Drive renewal sales for some of the most recognized technology companies

* Work with an established customer base

* Gain expertise in providing accurate monthly/quarterly sales forecasting

* Acquire invaluable experience in the latest CRM technology to research accounts and uncover new business opportunities

* Effectively partner and build relationships with external clients

* Build long-lasting partnerships with other Sales Reps and management to improve systems and processes

* High volume of customer contacts through phone and email each day

* Own a strategic territory with a renewal sales quota

* Overcome complex customer objections

* Enable results in collaboration w/ other parties w/ high satisfaction

Qualifications

* 12-24 months of prior experience working in a customer service or sales capacity required

* University degree preferred

* Ability to work in a fast paced environment required

* Working knowledge in Microsoft Excel and Outlook

* Aptitude to learn new technology is required

* Must have ability to quickly problem solve

* Strong communication skills (verbal, written) and proven ability to build strong relationships

* Demonstrated ability to follow defined processes

Compensation

ServiceSource offers an attractive competitive salary and benefits package

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