Senior Executive Jobs in Bradford

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Debt Recovery Consultant

NRG, Bradford, West Yorkshire

Job id:
LJA-68744671
Published:
10-12-2018
Expires:
17-02-2019
Job type:
Full-time
Job sector:
Senior Executive
Job id:
LJA-68744671
Published:
10-12-2018
Job type:
Full-time
Expires:
17-02-2019

We are looking for driven, customer focused individuals to join a team within the financial services. This is a busy, fast moving environment whereby you will be working with our customers who have mortgage shortfall debt and other losses. You will be responsible for identifying the best way in which their debt can be settled. Duties: · You will be speaking with customers who are struggling financially and provide them with accurate solutions to confirm outstanding payments are returned. · You will be working towards agreed SLA’s · Ensuring you are maintaining a high level of quality for transactional and telephony processes. · Dealing with a range of complex customer queries, problem solving to find the best solution Desired skills: · Current and/or previous customer service experience · Quality driven with an eye for detail · Target and quality driven Salary and benefits: For your hard work you will receive a competitive salary of £19,500 however, this can be negotiable depending upon experience. You will also be rewarded with a great benefits package. Work pattern: This is a full time permanent contract working 40 hours per week. You will need to be flexible to work between the hours of 8:00am - 8:00pm Monday to Friday and one in four Saturday's. This job was originally posted as www.totaljobs.com/job/84071832

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