Customer Experience Assistant

Castles and Coasts Housing Association, Cumbria

Job id:
330050879
Published:
28-06-2019
Expires:
23-07-2019
Job type:
Full-time
Job sector:
Housing
Job id:
330050879
Published:
28-06-2019
Job type:
Full-time
Expires:
23-07-2019
Note that this advert has expired!
The application deadline for this job advert has expired, and it is no longer possible to apply for the position.
The job advert is displayed for reference purposes only.

Hours: 36.25 hours per week
Locations: Newcastle, Carlisle or Workington.

£18,513 - £22,032 (per annum) + benefits package

Castles & Coasts Housing Association is committed to providing excellent services to our customers.
We are recruiting a Customer Experience Assistant to support the delivery of our Customer Experience and Equality & Diversity Strategies.
You will have experience of working in a customer centric environment and will be passionate about delivering excellent services.

Duties will include: supporting the delivery of our Resident Involvement Framework by maintaining the Resident Involvement database, coordinating Resident Involvement Groups and completing all associated administrative duties for the Customer Experience Team, including collating and reporting complaint and customer satisfaction data.


Completed job applications must be emailed (stating the post title) to: recruitment@castlesandcoasts.co.uk

Closing date for applications: Tuesday 23rd July 2019

Interviews to be held: 2nd or 5th August 201




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