Customer Services Officer

Castles and Coasts Housing Association, Workington, Cumbria

Job id:
329948053
Published:
24-01-2019
Expires:
23-02-2019
Job type:
Full-time
Job sector:
Office/Administration, Housing
Job id:
329948053
Published:
24-01-2019
Job type:
Full-time
Expires:
23-02-2019

Workington
36.25 hours per week
£18,128 - £21,095 + benefits package

As a Customer Services Officer you will be responsible for providing a high standard of customer service and dealing with customer enquiries at the first point of contact. Other responsibilities will include processing repairs using diagnostic tools, liaising with Property Services colleagues to deal with repairs, updating customers on the status of repairs, advising residents on their rent/service charges and taking payments.

For more information and to download the recruitment pack for the above post, please visit our website


www.castlesandcoasts.co.uk
Completed job applications must be emailed (stating the post title) to: recruitment@castlesandcoasts.co.uk
Closing date for applications: Monday 11th February 2019



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