Customer Support Administrator

MTCS, Cumbria

Job id:
330079171
Published:
27-08-2019
Expires:
26-09-2019
Job type:
Full-time
Job sector:
Office/Administration
Job id:
330079171
Published:
27-08-2019
Job type:
Full-time
Expires:
26-09-2019

Customer Support Administrator

MTCS specialise in the provision of online training and certification packages for the Offshore Energy sector including Oil & Gas and Renewables.

Our training and certification is recognised as the industry standard on a global basis.  It is therefore our ambition to continue to deliver the highest level of services whilst making use of the latest technology and software in a challenging industry.

We are looking to expand our small team by recruiting a Customer Support Administrator, with exceptional attention to detail and demonstrable experience of working in the field of Customer Support.

Reporting to the Managing Director, the successful candidate can look forward to joining a growing, highly collaborative learning & development team that have developed ground breaking training and certification initiatives in the offshore energy (oil & gas, renewables) industry.

You will be the primary point of contact for customer enquiries via telephone and email.   In addition you will be  required to undertake a range of IT related administrative tasks relating to the MTCS Learning Management System.

The role will require you to develop an understanding of MTCS Online in order that you can carryout routine administrative tasks and provide customer support in all routine aspects of MTCS Online.

Applicants must have a good working knowledge and experience in Windows 10, Microsoft Office 365 (Word & Excel) and Gmail.  Experience in working with Google Sheets is advantageous.

To express interest in joining MTCS as a Customer Support Administrator please send a covering letter and cv to the Managing Director.

To apply for this position please click on the button below

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